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Cancellation Policy

When you accepted to use Services, all your payments are made through the payment service provider and there is no statutory right of revocation of the purchased goods and/or services or other facilities. If you wish to reject using Services for your next purchases of goods and/or services or other facilities on the Website, you can refuse Services through your personal office on the Website.

Also, by accepting this Agreement, your confirm that you are entitled to use Services, and Website's services, offered via the current Website. In case the you use Services through the Website, offering specific services, for example, gaming services, you make legally binding declaration that you are at or past the legal age to be considered an adult as per requirements of your’s country or residence in order to use current services, provided by the Website. By starting the use of Services, you take own legal responsibility that you do not violate laws of any country where the service is being used, and payment service provider is not responsible for any such violation.

You acknowledge and agree that Your Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any banking or other system insurance. Additionally, any money deposited in Your Account will not earn any interest.

You may request withdrawal of funds from Your Account at any time provided that:

  • all payments transferred to the account have been audited, and none of them have been canceled;
  • any verification actions were properly carried out.

We reserve the right to charge a fee amounting to our own costs for withdrawal of funds that have not been put into play.

If the requested amount exceeds one thousand united states Dollars (USD 1,000) or more, the player identification procedure must be carried out by sending us a copy or a digital photograph of your identification documents, such as the Passport or an ID card (page with a photo).

The passport series and number may be painted out on the image. If you made deposits to your account with the plastic card you must also send us the copies of this card’s front side and back side. The first six digits and the last four digits of the card’s number (if you have the card number embossed note that the same digits must be covered on the card’s front side and the back side ) must be visible, the CVV2 code must be painted out.

In case of suspicious or fraudulent payment, including the use of stolen credit cards or any other fraudulent activity (including any charge-back or other reversal of a payment), the Company reserves the right to block Your Account, reverse any made pay-out and recover any winnings.

We are entitled to inform any relevant authorities or entities (including credit reference agencies) of any payment fraud or other unlawful activity and may employ collection services to recover payments. However, under no circumstances shall the Company be liable for any unauthorized use of credit cards, regardless of whether or not the credit cards were reported stolen.